Please allow up to two weeks to fulfill your order plus one week for delivery (via FedEx). You will be notified if there are any significant changes to this. Please be aware that during festive seasons our production team gets quite busy and your order may take a little longer than usual.

We share your excitement!!! So please handle the unboxing with care. Avoid running a box-cutter randomly across the box, as this may damage the piece. Instead, gently cut within the crease of the taped edges for a safe and smooth opening experience.

ChromaLuxe® metal prints are easy to clean. Use a lint-free cloth and any gentle non-toxic household cleaner. Spray directly on the print and wipe as needed. Easy Peasy!

Cleaning Steps:

1. 1. 1. Select a cloth: You can use any cloth as long as you don’t use it to wipe down other surfaces. However, lint-free fabrics work best.
      2. Choose a cleaner: Use any glass cleaner or all-purpose cleaner you like, including those that disinfect surfaces. Do NOT use harsh solvents.
      3. Spray & wipe: Just like you would with a window, spray the cleaner and wipe the metal print clean.

Important – Never use a strong solvent or industrial-strength cleaner. They won’t ruin the artwork immediately. But after repeated uses, it will start to degrade the image quality.

If you prefer to pay via Zelle or bank transfer, even better. Saves on unnecessary fees to the establishment. Send a note to share your preference. Happy days!

Prints are made to order, and as such, we are unable to offer returns or exchanges. Digital prints, although rarely available, cannot be returned for obvious reasons. All sales are final.

Each print goes through a meticulous 10-point quality control check before it is packaged and shipped.

Each print comes with a certificate of authenticity. This certificate ensures your print is an original. Please store it in a safe place.

In the rare event that your art piece arrives damaged in transit (and this can be proven before opening), we’ll replace it upon receiving the damaged piece back.

Please notify us within 7 days of receiving your order and include photos or video of the damage. A return label will be issued free of charge, and the damaged piece should be returned within 10 days from when the label was issued. Your damaged piece will be replaced with a new one as soon as possible.

Depends on the request.

Asha values the individual preferences of her collectors. While accommodating custom requests, it’s essential to maintain the high standards and artistic integrity that define her work. Here are some types of custom requests she’s happy to consider –

Choice of Print Medium: If you prefer canvas, acrylic or a print, the choice is yours at no extra cost.

Custom Size: If you’re looking to tailor the artwork to fit your space with a specific size request, that should be do-able. Additional costs may apply, depending on the size.

Color Preferences: Love a particular image but wish it were in black and white, or vice versa? Such requests may be accommodated at extra cost.

Subject Preferences: Have a favorite animal or an area of the world that resonates with you? Asha can explore her portfolio for additional images not made public.

Feel free to reach out with your custom requests, and Asha will do her best to bring your vision to life while preserving the essence of her artistry. Please note that all custom requests are subject to artist’s discretion to ensure the quality and integrity of her artistry.